At PURSELLA, we are committed to delivering luxury products of the highest quality. If you are not completely satisfied with your purchase, you may request a return under the conditions outlined below. Products can be returned within 7 days of delivery provided they are unused, in original condition, with all tags attached, original packaging intact, and accompanied by proof of purchase. Items that show signs of use, damage, alterations, or missing components will not be eligible for return. Once we receive and inspect the returned product, refunds will be processed to the original payment method within 7–10 business days. Shipping charges, gift packaging fees, and any applicable taxes are non-refundable unless the return is due to a defective, damaged, or incorrect item delivered by PURSELLA. For hygiene and authenticity reasons, certain items marked as “Final Sale” may not be eligible for return or exchange. PURSELLA reserves the right to refuse returns that do not meet the above conditions. By placing an order on our website, you agree to this Return & Refund Policy.